Returns Policy - Network Solution Online

At Network Solution Online, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

1. Return :

  • You have 30 days from the date of receipt to return an item.
    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Certain types of items are exempt from being returned, such as:

2. Refunds :

  • Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-7 business days.

3. Exchanges :

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at

4. Shipping Costs :

  • You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error (damaged, defective, wrong item).
  • Shipping costs are non-refundable.

5. Non-Returnable Items :

  • Custom-built or personalized items
  • Sale or clearance items (unless damaged or defective)