Returns Policy - Network Solution Online
At Network Solution Online, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
1. Return :
- You have 30 days from the date of receipt to return an item.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. - Certain types of items are exempt from being returned, such as:
2. Refunds :
- Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-7 business days.
3. Exchanges :
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at
4. Shipping Costs :
- You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error (damaged, defective, wrong item).
- Shipping costs are non-refundable.
5. Non-Returnable Items :
- Custom-built or personalized items
- Sale or clearance items (unless damaged or defective)